Terms & Conditions

July 24, 2024

July 24, 2024

July 24, 2024

Acceptance of the Terms of Use

These Terms of Use (the “Terms”) are entered into by and between you and Ymproved Management Solutions S.R.L., a company incorporated and existing under the laws of Romania ("Company," "we," or "us"). These Terms, together with any documents expressly incorporated by reference (collectively, the "Agreement"), govern your access to and use of:

  • The website located at https://getvance.co (the “Site”);

  • The Vance mobile, desktop, and web applications, APIs, plug‑ins, and any related software that we make available (collectively, the “App”);

  • Any free features, customer support channels, discussion forums, or other interactive areas provided by us (together with the Site and App, the “Services”).

The Services expressly exclude any paid or subscription‑based products or services we may offer under separate written agreements (each, a “Paid Offering”). In the event of a conflict between a Paid Offering agreement and these Terms, the Paid Offering agreement will control with respect to the Paid Offering.

In these Terms, “you,” “your,” or “Customer” refers to the individual accepting these Terms or, if you are acting on behalf of a company or other legal entity, that entity. You represent and warrant that: (a) you are of legal age to form a binding contract in your jurisdiction; and (b) if you are accepting on behalf of an entity, you have authority to bind that entity to these Terms. If you do not meet these requirements, you must not access or use the Services.

Please read these Terms carefully before using the Services. By accessing or using any part of the Services, you accept and agree to be bound by these Terms. If you do not agree, do not access or use the Services.

No Warranties & Limited Liability. The Services are provided "as‑is" without warranties, and our liability to you is limited as described below.

Changes to the Terms of Use

We may revise these Terms from time to time. We will post any changes on the Site and update the "Effective" date at the top of this page. Changes take effect immediately upon posting and apply prospectively. Your continued use of the Services after posting means you accept the revised Terms. If you do not agree to the amended Terms, you must stop using the Services.

Use of the Services

Subject to your ongoing compliance with these Terms and applicable law, we grant you a personal, non‑exclusive, non‑transferable, revocable, limited right to access and use the Services that we make available to you. We may modify, suspend, or discontinue the Services (or any portion) at any time without notice and will not be liable to you if the Services become unavailable.

Termination

These Terms remain in effect until terminated. We may suspend or terminate these Terms, your licences, and your access to the Services at any time, with or without notice, for any reason (including for breach). Upon termination you must stop using the Services and, if we request, delete or return any data or materials obtained from the Services.

Account Security

To access certain features you may need to create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised use. We may disable credentials that we believe are compromised.

Privacy

Our Privacy Policy explains how we collect, use, share, and otherwise process personal data. By using the Services, you consent to all actions described in the Privacy Policy.

International Data Transfers

Your information may be processed and stored in the European Union, the United States, or other countries where we or our service providers operate. By using the Services, you authorise the transfer of your personal data outside of your country of residence, subject to applicable data‑protection laws (including the EU General Data Protection Regulation, GDPR).

Intellectual Property Rights

The Services and all associated content, features, and functionality (including software, text, graphics, logos, and designs) are owned by the Company or its licensors and are protected by Romanian, EU, and international intellectual‑property laws. Except for the limited licence granted above, no right, title, or interest is transferred to you.

You must not:

  1. Modify, copy, or create derivative works based on the Services;

  2. Remove or alter any copyright, trademark, or other proprietary notices;

  3. Use the Services or their output to create, train, or improve machine‑learning models or artificial‑intelligence systems;

  4. Use the Services for any commercial purpose not expressly permitted.

If you breach these restrictions, your right to use the Services will terminate immediately.

Trademarks

"Vance", the Vance logos, and related names are trademarks of the Company or its affiliates. You may not use them without our prior written permission. Other names and brands are the property of their respective owners.

Prohibited Uses

You agree not to upload, process, or store Sensitive Personal Information (as defined below) via the Services and not to transmit such data to our third‑party providers.

Sensitive Personal Information” means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade‑union membership, genetic data, biometric data processed solely to identify a natural person, data concerning health or a natural person’s sex life or sexual orientation, personal data of children under applicable child‑data laws, or any similarly sensitive information under applicable law.

You further agree not to:

  • Use the Services in violation of any law, regulation, or these Terms;

  • Infringe, violate, or misappropriate any third‑party rights;

  • Exploit or harm minors;

  • Transmit defamatory, obscene, or violent content, or content that incites hatred or terrorism;

  • Send unauthorised advertising or spam;

  • Impersonate any person or entity or misrepresent your affiliation;

  • Interfere with or disrupt the Services or attempt to gain unauthorised access;

  • Use any automated means (robots, scraping, etc.) to access the Services;

  • Introduce viruses or other malicious code;

  • Use the Services for any competitive or benchmarking purposes.

User Content and Output

“User Content” means any data, text, images, or other material that you upload to, embed in, or create with the Services.

You retain ownership of your User Content, but by providing it through the Services you grant us and our affiliates a non‑exclusive, worldwide, royalty‑free licence to use, reproduce, modify, display, distribute, and create derivative works from your User Content to operate, improve, and develop the Services.

You represent that you have all rights necessary to grant this licence and that your User Content does not violate any law or these Terms. We do not pre‑screen User Content but may remove it at any time in our sole discretion.

The Services may generate “Output” (e.g., AI‑generated responses, inferences, or other results) based on your prompts. Output is provided for informational purposes only and may be inaccurate or infringing. We make no warranty as to the accuracy, originality, or legality of any Output, and you are solely responsible for your use of it.

Feedback

If you give us ideas, suggestions, or recommendations about the Services (“Feedback”), you grant us a perpetual, irrevocable, royalty‑free licence to use the Feedback for any purpose without obligation to you.

Third‑Party Services

The Services may contain links to or integrations with third‑party services that are not under our control. We are not responsible for any third‑party content, products, or services, and your dealings with third parties are solely between you and them.

Geographic Restrictions

The Services are controlled from Romania and are intended for use worldwide, except where prohibited by law or regulation. You are responsible for compliance with all local laws when accessing the Services from outside Romania.

Disclaimer of Warranties

THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITH ALL FAULTS. To the fullest extent permitted by law, the Company and its affiliates, licensors, and suppliers disclaim all warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, accuracy, and non‑infringement. We do not warrant that the Services will be uninterrupted, secure, or error‑free, or that defects will be corrected.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, in no event will the Company or its affiliates, directors, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, data, goodwill, or other intangible losses, arising out of or relating to the Services or these Terms, even if we have been advised of the possibility of such damages.

Our aggregate liability for any claim relating to the Services or these Terms will not exceed EUR 400. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from: (a) your breach of these Terms; (b) your User Content; or (c) your use of the Services or Output.

Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to them or the Services are governed by Romanian law, without regard to conflict‑of‑laws rules.

Exclusive jurisdiction for all disputes lies with the competent courts of Bucharest, Romania, and you consent to such courts’ personal jurisdiction and venue.

Dispute Resolution; Arbitration (Optional)

At our sole discretion, we may require that any dispute be submitted to binding arbitration under the Rules of Arbitration of the Court of International Commercial Arbitration attached to the Chamber of Commerce and Industry of Romania, in Bucharest, in English, before one arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Nothing in this section prevents either party from seeking injunctive relief in court.

Waiver and Severability

No waiver by the Company of any term shall be deemed a further waiver of such term or any other term. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force.

Notices

Notices to the Company must be sent in writing to:

Ymproved Management Solutions S.R.L.
Street Crinului, Bl. 85 , Sc. B Ap. 1 ,
Isaccea, Tulcea, 825200, Romania
Email: theo@getvance.co

Notices to You may be provided via email, through the Services, or by other legally permitted means.

Assignment

You may not assign these Terms or any rights or obligations hereunder without our prior written consent, and any attempted assignment is void. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

Independent Contractors

The parties are independent contractors. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship.

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms that apply to specific features, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements or understandings.

© 2025 Ymproved Management Solutions S.R.L. All rights reserved.

Acceptance of the Terms of Use

These Terms of Use (the “Terms”) are entered into by and between you and Ymproved Management Solutions S.R.L., a company incorporated and existing under the laws of Romania ("Company," "we," or "us"). These Terms, together with any documents expressly incorporated by reference (collectively, the "Agreement"), govern your access to and use of:

  • The website located at https://getvance.co (the “Site”);

  • The Vance mobile, desktop, and web applications, APIs, plug‑ins, and any related software that we make available (collectively, the “App”);

  • Any free features, customer support channels, discussion forums, or other interactive areas provided by us (together with the Site and App, the “Services”).

The Services expressly exclude any paid or subscription‑based products or services we may offer under separate written agreements (each, a “Paid Offering”). In the event of a conflict between a Paid Offering agreement and these Terms, the Paid Offering agreement will control with respect to the Paid Offering.

In these Terms, “you,” “your,” or “Customer” refers to the individual accepting these Terms or, if you are acting on behalf of a company or other legal entity, that entity. You represent and warrant that: (a) you are of legal age to form a binding contract in your jurisdiction; and (b) if you are accepting on behalf of an entity, you have authority to bind that entity to these Terms. If you do not meet these requirements, you must not access or use the Services.

Please read these Terms carefully before using the Services. By accessing or using any part of the Services, you accept and agree to be bound by these Terms. If you do not agree, do not access or use the Services.

No Warranties & Limited Liability. The Services are provided "as‑is" without warranties, and our liability to you is limited as described below.

Changes to the Terms of Use

We may revise these Terms from time to time. We will post any changes on the Site and update the "Effective" date at the top of this page. Changes take effect immediately upon posting and apply prospectively. Your continued use of the Services after posting means you accept the revised Terms. If you do not agree to the amended Terms, you must stop using the Services.

Use of the Services

Subject to your ongoing compliance with these Terms and applicable law, we grant you a personal, non‑exclusive, non‑transferable, revocable, limited right to access and use the Services that we make available to you. We may modify, suspend, or discontinue the Services (or any portion) at any time without notice and will not be liable to you if the Services become unavailable.

Termination

These Terms remain in effect until terminated. We may suspend or terminate these Terms, your licences, and your access to the Services at any time, with or without notice, for any reason (including for breach). Upon termination you must stop using the Services and, if we request, delete or return any data or materials obtained from the Services.

Account Security

To access certain features you may need to create an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised use. We may disable credentials that we believe are compromised.

Privacy

Our Privacy Policy explains how we collect, use, share, and otherwise process personal data. By using the Services, you consent to all actions described in the Privacy Policy.

International Data Transfers

Your information may be processed and stored in the European Union, the United States, or other countries where we or our service providers operate. By using the Services, you authorise the transfer of your personal data outside of your country of residence, subject to applicable data‑protection laws (including the EU General Data Protection Regulation, GDPR).

Intellectual Property Rights

The Services and all associated content, features, and functionality (including software, text, graphics, logos, and designs) are owned by the Company or its licensors and are protected by Romanian, EU, and international intellectual‑property laws. Except for the limited licence granted above, no right, title, or interest is transferred to you.

You must not:

  1. Modify, copy, or create derivative works based on the Services;

  2. Remove or alter any copyright, trademark, or other proprietary notices;

  3. Use the Services or their output to create, train, or improve machine‑learning models or artificial‑intelligence systems;

  4. Use the Services for any commercial purpose not expressly permitted.

If you breach these restrictions, your right to use the Services will terminate immediately.

Trademarks

"Vance", the Vance logos, and related names are trademarks of the Company or its affiliates. You may not use them without our prior written permission. Other names and brands are the property of their respective owners.

Prohibited Uses

You agree not to upload, process, or store Sensitive Personal Information (as defined below) via the Services and not to transmit such data to our third‑party providers.

Sensitive Personal Information” means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade‑union membership, genetic data, biometric data processed solely to identify a natural person, data concerning health or a natural person’s sex life or sexual orientation, personal data of children under applicable child‑data laws, or any similarly sensitive information under applicable law.

You further agree not to:

  • Use the Services in violation of any law, regulation, or these Terms;

  • Infringe, violate, or misappropriate any third‑party rights;

  • Exploit or harm minors;

  • Transmit defamatory, obscene, or violent content, or content that incites hatred or terrorism;

  • Send unauthorised advertising or spam;

  • Impersonate any person or entity or misrepresent your affiliation;

  • Interfere with or disrupt the Services or attempt to gain unauthorised access;

  • Use any automated means (robots, scraping, etc.) to access the Services;

  • Introduce viruses or other malicious code;

  • Use the Services for any competitive or benchmarking purposes.

User Content and Output

“User Content” means any data, text, images, or other material that you upload to, embed in, or create with the Services.

You retain ownership of your User Content, but by providing it through the Services you grant us and our affiliates a non‑exclusive, worldwide, royalty‑free licence to use, reproduce, modify, display, distribute, and create derivative works from your User Content to operate, improve, and develop the Services.

You represent that you have all rights necessary to grant this licence and that your User Content does not violate any law or these Terms. We do not pre‑screen User Content but may remove it at any time in our sole discretion.

The Services may generate “Output” (e.g., AI‑generated responses, inferences, or other results) based on your prompts. Output is provided for informational purposes only and may be inaccurate or infringing. We make no warranty as to the accuracy, originality, or legality of any Output, and you are solely responsible for your use of it.

Feedback

If you give us ideas, suggestions, or recommendations about the Services (“Feedback”), you grant us a perpetual, irrevocable, royalty‑free licence to use the Feedback for any purpose without obligation to you.

Third‑Party Services

The Services may contain links to or integrations with third‑party services that are not under our control. We are not responsible for any third‑party content, products, or services, and your dealings with third parties are solely between you and them.

Geographic Restrictions

The Services are controlled from Romania and are intended for use worldwide, except where prohibited by law or regulation. You are responsible for compliance with all local laws when accessing the Services from outside Romania.

Disclaimer of Warranties

THE SERVICES AND ALL OUTPUT ARE PROVIDED “AS IS,” “AS AVAILABLE,” AND WITH ALL FAULTS. To the fullest extent permitted by law, the Company and its affiliates, licensors, and suppliers disclaim all warranties of any kind, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, accuracy, and non‑infringement. We do not warrant that the Services will be uninterrupted, secure, or error‑free, or that defects will be corrected.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, in no event will the Company or its affiliates, directors, employees, agents, licensors, or suppliers be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, or for loss of profits, data, goodwill, or other intangible losses, arising out of or relating to the Services or these Terms, even if we have been advised of the possibility of such damages.

Our aggregate liability for any claim relating to the Services or these Terms will not exceed EUR 400. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, and their respective directors, officers, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including legal fees) arising from: (a) your breach of these Terms; (b) your User Content; or (c) your use of the Services or Output.

Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to them or the Services are governed by Romanian law, without regard to conflict‑of‑laws rules.

Exclusive jurisdiction for all disputes lies with the competent courts of Bucharest, Romania, and you consent to such courts’ personal jurisdiction and venue.

Dispute Resolution; Arbitration (Optional)

At our sole discretion, we may require that any dispute be submitted to binding arbitration under the Rules of Arbitration of the Court of International Commercial Arbitration attached to the Chamber of Commerce and Industry of Romania, in Bucharest, in English, before one arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Nothing in this section prevents either party from seeking injunctive relief in court.

Waiver and Severability

No waiver by the Company of any term shall be deemed a further waiver of such term or any other term. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force.

Notices

Notices to the Company must be sent in writing to:

Ymproved Management Solutions S.R.L.
Street Crinului, Bl. 85 , Sc. B Ap. 1 ,
Isaccea, Tulcea, 825200, Romania
Email: theo@getvance.co

Notices to You may be provided via email, through the Services, or by other legally permitted means.

Assignment

You may not assign these Terms or any rights or obligations hereunder without our prior written consent, and any attempted assignment is void. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

Independent Contractors

The parties are independent contractors. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship.

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms that apply to specific features, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements or understandings.

© 2025 Ymproved Management Solutions S.R.L. All rights reserved.

VANCE AI

VANCE AI

VANCE AI